community resources volunteer ride request home

How does one request a ride to a medical/health service appointment?

A potential client should call at least 4 days before an appointment for FISH toll free using the 211 helpline or 1-877-211-8667 with the following information:

  1. 1. Name
  2. 2. Address
  3. 3. Phone number
  4. 4. The name and address of the medical/health service
  5. 5. Date & time of the Appointment
  6. 6. Any other information FISH should know

A FISH driver will call the client to arrange for the ride.
 

Some things to keep in mind when making reservations

Hours of Service: Monday to Friday, 8:00AM to 5:00PM

The ride is free donations to help keep FISH viable are welcome but the ride is not dependant on a donation

FISH is an all volunteer organization. FISH makes every effort to match a request for a ride with a driver but occasionally there are more requests than there are available drivers. The potential rider would be informed that a ride could not be acommodated for that date and/or time. Calls on weekends are referred to the Monday telephoner.

FISH provides rides to medical and health related services within Tompkins County.

FISH is currently providing rides to out of county medical appointments as volunteer drivers are available.

FISH cannot accommodate wheelchairs please call GADABOUT for assistance.

FISH can accept fold up walkers and the driver may provide some assistance; such as, a protective arm to guide the client from the car to the appointment.

Babies and Children must have the age appropriate car seat and must be accompanied by an adult.

Drivers may cancel a ride when the driver deems conditions, usually weather related, are unsafe to drive.

The client should take the drivers telephone number and call that person directly if an appointment is cancelled or if a ride is no longer needed.